Please find our full return policy here.
You can sign up for our reward program by creating an Arielle Shoshana account! You will receive reward points for every order whether or not you create an account, but you will need an account to redeem your reward points.
Please log into your Arielle Shoshana account. Once you are logged in, please open our Perfume Perks page. You will find your current reward point balance and any redeemable rewards at the bottom of the page.
Please email us at info@arielleshoshana.com! We will be able to retrieve your code.
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We are happy to offer 3 complimentary samples in-store and with online orders. If there is a specific sample you'd like with your order, please list it in the "order notes" box after adding a product to your cart, or email us at info@arielleshoshana.com.
We would be happy to evaluate your fragrance brand. Please email your press kit and sell sheet to info@arielleshoshana.com. Please ship any products for consideration to:
Arielle Shoshana
2920 District Avenue
Suite #145
Fairfax, Virginia, 22031
We are only able to ship to the U.S. and Canada at this time. We're so sorry, but we currently cannot ship to any international destinations other than Canada.
We provide free shipping on all $75+ orders in the United States. Free shipping is not available for Canadian orders at this time.
Please expect up to 4-6 business days for order processing, and an additional 3-5 business days for delivery. Canadian orders have a 7-21 business day delivery timeframe. Thank you so much for your patience. We apologize in advance for any delays and will keep you updated every step of the way.
Please make sure your shipping address is correct. Orders that are returned to us because of an invalid address may be reshipped at your expense. If you would like to cancel or edit the shipping address on your order, please email us at info@arielleshoshana.com as soon as possible, and we’ll do our best to accommodate your request. If we receive your request after your order has already shipped, we are happy to assist with the return or exchange of any eligible items once you have received your order.
Shipments may occasionally be delayed due to unforeseeable events such as weather delays. Sometimes carriers will prematurely mark shipments as “delivered”, or may need additional information from you to complete the delivery. For issues related to tracking information or order delivery, the easiest and fastest way to get a resolution is to reach out directly to the shipping company.
After an order has been confirmed by the carrier as delivered to the shipping address, we cannot be held responsible for lost or stolen packages. Since we cannot provide a refund or replacement for lost or stolen packages, please choose a secure delivery address. We are not able to offer any refunds or replacements for products damaged after delivery. Returns must be shipped to Arielle Shoshana within the 30 day return window. If a return has not been shipped within 30 days of purchase, the return shipping label will be voided, and the product(s) will no longer be eligible for a return, exchange, or refund.
Thank you for your understanding.
Our fragrances contain both natural and synthetic ingredients. We list them in the product info section as well. The synthetic ingredients used in perfumery undergo extensive testing for safety and allergenic potential by IFRA (the International Fragrance Association).
Our Arielle Shoshana fragrance brand is vegan and Leaping Bunny-certified cruelty free. We also carry many other vegan and cruelty-free brands, including Veronique Gabai, Lake & Skye, Kai, D.S. & Durga, Liis, Imaginary Authors, Experimental Perfume Club, and Nomad Noé!
All of our fragrances are 100% unisex(y), and can be enjoyed by any gender!
Layering your fragrance with a matching or unscented body product is a great way to increase its lasting power. We have fantastic body washes, hair mists, and lotions you can layer with your perfumes.
Perfume can last longer on clothing than on skin, so we recommend spraying your clothing as well.
If protected from heat, humidity, or direct sunlight, perfume can last decades. To maximize the life of your fragrances, we recommend that you do not store them near a window or in the bathroom (showers/baths cause the temperature of the room to fluctuate).
We do not! Instead, we curate the best niche perfumes.
Repeated exposure to the same fragrance can result in a decreased ability to perceive the fragrance, called "nose blindness". The best way to avoid this is by rotating your perfumes, or taking a quick break from your favorite fragrance.
This Privacy Policy describes how Weinberg & Daughter LLC (“Arielle Shoshana” or “we” or “us”) treats the information that we collect through our website located at www.arielleshoshana.com (the “Site”) and how we use that information. This Privacy Policy does not apply to any information that we collect by other means. If you have any questions about our Privacy Policy, please contact us at info@arielleshoshana.com. This Privacy Policy applies to the services and products offered by Arielle Shoshana, as well as any other applications, content or features that we may from time to time offer on our website. Please read this privacy policy carefully and review it often because it may change. By using this website and accepting the Terms of Use, you agree to this Privacy Policy. If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, phone number, and shipping address, as well as financial information such as a credit card number and its expiration date. We use the information that we collect for billing purposes, to fill your orders, and to streamline our services to better serve you. If we have trouble processing an order, we also will use this information to contact you. In addition, if you contact us by email through our website, we may keep a record of your contact information and correspondence. If at any time you would like to change your personally identifiable information, or if you no longer wish to receive materials from us or would like your personal information removed from our database, please contact us at info@arielleshoshana.com. Alternatively, if you receive materials from us by email you can make use of the “opt out” or “unsubscribe” provision in our communications so that we know that you no longer wish to receive any materials from us.
Sometimes! Feel free to email us with your info!
Our own fragrance line is paraben-free, pthalate-free, and pfa-free! The full ingredients list for each of our fragrances (and for every product we carry!) can be found on their individual product pages.
If an order has been flagged by Shopify's algorithm as medium or high risk, it is cancelled automatically, and refunded to your original payment method. We recommend reaching out to your payment provider to mitigate this. We are not able to fill any medium or high risk orders.