We have reopened our physical storefront with many new safety measures.
1) Please wear a mask when you enter the shop. If you do not have a mask, we are happy to provide both.
2) Please throw away your scent strips into one of our wastebaskets placed throughout the store after you are finished with them.
3) Please maintain 6 feet of distance from your fellow customers and from our staff. We'll have tape on the floors as a guideline!
4) We are currently limiting the number of people (customers and staff) inside the store at one time to 10 or fewer.
5) We are currently offering curbside pickup on all items we have in stock, in-store. You'll find the products available on our curbside pickup page. Orders will be filled on the same day it was submitted, and you will receive an automated email when it's available for pickup. Please stop by anytime during our normal business hours (11-7 Monday-Saturday, 11-5 Sunday).
6) We're offering appointments for anyone who would feel safest sniffing during a time when the shop is not open to the public. Please email us at firstname.lastname@example.org or call us at 571-308-3182 to schedule an appointment. Our available time-slots are 10 AM-11 AM Monday-Sunday, and 7 PM-8 PM Monday-Saturday.
7) We now accept contactless payment methods: Apple Pay and Google Pay!
8) We will be sterilizing our perfume bottles, payment surfaces, and high-traffic areas (including our couch and coffee table) between customers and before closing each day.
9) Due to the current coronavirus crisis, some shipping delays for online orders may occur; we apologize in advance for any such delays and will keep you updated.
We are currently offering free shipping with coupon code SUMMERSCENTS.
All of our fragrances are 100% unisex(y), and can be enjoyed by any gender!
Yes, most of them do. Our fragrance brands use a mix of natural and synthetic ingredients. The synthetic ingredients used in perfumery undergo extensive testing for safety and allergenic potential. In fact, many natural materials have recently been restricted by IFRA for their allergenic risk, including lemon, vanilla, oakmoss, and carnation. However, we do carry an absolutely fantastic all-natural line: Ormaie!
"Eau de..." refers to the concentration of fragrance oil in a perfume. The traditional definitions:
Eau de Toilette: 4-10% concentration of fragrance oil
Eau de Parfum: 8-15% concentration of fragrance oil
Parfum/Extrait: 15-25% concentration of fragrance oil
Eau de Toilette is the lightest version of a fragrance, Eau de Parfum is the standard fragrance concentration, and Parfum is the strongest and most long-lasting concentration.
We are happy to offer 3 complimentary samples in-store and with online orders. If there is a specific sample you'd like with your order, email us at email@example.com. We also sell samples of Saturday, Sunday, and a custom sample set, where you can pick three specific scents you're curious to try. Please note: we cannot provide returns or refunds on the custom sample sets.
Take our quizzes! Alternately, tell us what you typically wear, what makes you happy, what mood you want the scent to evoke, etc, via email (firstname.lastname@example.org), and we'll help you find the perfect scent
Layering fragrance is a great way to build longevity. We have fantastic body washes, hair mists, and lotions you can pair with your scent. Also, spraying a bit of your scent on clothing will prolong the development phase. There is also an excellent product called Fragrance Lock that works as a fixative for your fragrance, available at many drugstores.
Absolutely, just call or email us at email@example.com and we will make sure to wrap your online order beautifully for the lucky recipient!
Generally, pulse points are recommended, so inside your wrists, the neck, behind the ears and elbows, are all great spots.
Repeated exposure to the same fragrance can result in a decreased ability to perceive the fragrance, called "nose blindness". The best way to avoid this is by rotating your perfumes, or taking a quick break from your favorite fragrance.
Not at all. Alcohol is self-preserving. There are so many vintage fragrances out there that are decades old, and while the top notes may smell a bit off, if it has been stored properly, it will dry down fine. To preserve your fragrance properly, store it away from heat, humidity, and direct sunlight.
To support your social distancing, we're now offering complimentary same-day delivery service! Just call us your cologne concierge: we now deliver online orders directly to your home for all orders placed before 12:00 PM with delivery addresses within 20 miles of Arielle Shoshana. (Orders received after 12:00 PM will be delivered next day.) Please use coupon code COLOGNECONCIERGE at checkout when placing your online order. For online orders outside of the 20 mile delivery radius, we will continue to ship within one business day.
Please let us know if there are any other ways that we can make enjoying your favorite fragrances safer or more accessible for you. Thank you so much for your support through the challenges of COVID-19.
In order to offer you as many options as possible, we sell some specific products that are online exclusives. They will ship directly from the manufacturer warehouse to you, making it a little bit faster and more convenient for you. Since we do not have these products in-store at Arielle Shoshana, they are currently not available for curbside pickup. But as your item ships, we will keep you looped in every step of the way with order tracking. In these weird times, there may be some minor delays, but rest assured we will work hard to get your beautiful products to your doorstep asap. We appreciate your patience!
Spray safe and try our offerings from the comfort of your home! To order a custom sample set, just click "Add To Cart" on the Custom Sample Set page (some exceptions apply based on what we have in-store that we can make as samples, but all the items labeled under the Online Sampling collection apply). Please note: we cannot provide returns or refunds on the custom sample sets. Your cart will automatically pop up. Click "Add Order Note," and type in your three chosen fragrances. Thank you so much to the angelic customers who requested this sample service as a way to support us during the current crisis- we love you endlessly.
We happily accept returns of unopened merchandise within 30 days of purchase (with the exception of the custom sample sets, which cannot be refunded, returned, or exchanged). We apologize, but we cannot accept returns of opened products in order to guarantee product authenticity. We cannot issue a return, refund, or exchange for any opened product. Please try your sample of the product included with your purchase before opening your product so that you can make sure you love your new fragrance before opening the box.
Please make sure your shipping address is correct. Orders that are returned to us because of an invalid address may be reshipped at your expense. After an order has been confirmed to have been delivered to the correct shipping address by the shipping carrier, we cannot be held responsible for lost or stolen packages.
Orders shipping directly from our Virginia storefront will go out within one business day. Some products may ship directly to you from our brands. Please expect up to 3 business days for processing, and 3 business days for delivery. (Due to the current coronavirus crisis, some delays may occur; we apologize in advance for any such delays and will keep you updated every step of the way.) When your order has shipped, you will receive a confirmation email with your tracking number.
For returns of online orders, shipping costs are the responsibility of the customer. Please email us at firstname.lastname@example.org to let us know that you would like to make a return, then mail your (carefully packaged!) product(s) to: Arielle Shoshana 2920 District Avenue Suite 145 Fairfax, VA 22031 We will issue a refund for undamaged, unopened products within 3 business days of receiving your return. If you have any questions, please contact us at email@example.com
We ship anywhere within the United States. Orders shipping directly from our Virginia storefront will go out within one business day. Some products may ship directly to you from vendors. Please expect up to 3 business days for processing, and 3 business days for delivery. (Due to the current coronavirus crisis, some delays may occur; we apologize in advance for any such delays and will keep you updated every step of the way.) When your order has shipped, you will receive a confirmation email with your tracking number. Please make sure your shipping address is correct (if there is a typo, please email us with your order number to firstname.lastname@example.org so we can fix it asap). Orders that are returned to us because of an invalid address may be reshipped at your expense. After an order has been confirmed by the carrier as delivered to the shipping address, we cannot be held responsible for lost or stolen packages. Thank you for your understanding.
We regret that we currently cannot ship outside of the United States due to regulations on shipping fragrance internationally.
Free for any orders of $75 or more. We also ship for free on your first order with coupon code WELCOME.
We would be happy to evaluate your fragrance brand. Send your press kit and sell sheet to email@example.com, and any products for consideration to: Arielle Shoshana, 2920 District Avenue, #145, Fairfax, Virginia, 22031.