Our physical storefront is closed until further notice to protect our customers and staff from COVID-19. But our website remains open, and we are accepting online orders as usual. We're currently offering free shipping with coupon code SPRAYSAFE and custom sample sets.
Many of our fragrance brands are currently offering drop shipping for items we don't have in-store, so we can continue to offer you the newest and most exciting products around (see special order)! And feel free to stay in touch with us via social media, email, or phone: we will be accessible and keeping you posted. Please know we will do everything we can to make sure your orders get to you as soon as possible, and thank you for bearing with us during this challenging time.
We are currently offering curbside pickup on all items we have in stock, in-store. You'll find the products available on our curbside pickup page. Orders will be filled on the same day it was submitted, and you will receive an automated email when it's available for pickup. Please stop by anytime during our normal business hours (11-7 Monday-Saturday, 11-5 Sunday).
All of our fragrances are 100% unisex(y), and can be enjoyed by any gender!
Yes, most of them do. Our fragrance brands use a mix of natural and synthetic ingredients. The synthetic ingredients used in perfumery undergo extensive testing for safety and allergenic potential. In fact, many natural materials have recently been restricted by IFRA for their allergenic risk, including lemon, vanilla, oakmoss, and carnation. However, we do carry an absolutely fantastic all-natural line: Ormaie!
"Eau de..." refers to the concentration of fragrance oil in a perfume. The traditional definitions:
Eau de Toilette: 4-10% concentration of fragrance oil
Eau de Parfum: 8-15% concentration of fragrance oil
Parfum/Extrait: 15-25% concentration of fragrance oil
Eau de Toilette is the lightest version of a fragrance, Eau de Parfum is the standard fragrance concentration, and Parfum is the strongest and most long-lasting concentration.
We are happy to offer 3 complimentary samples in-store and with online orders. If there is a specific sample you'd like with your order, email us at email@example.com. We also sell samples of Saturday, Sunday, and a custom sample set, where you can pick three specific scents you're curious to try. Please note: we cannot provide returns or refunds on the custom sample sets.
Take our quizzes! Alternately, tell us what you typically wear, what makes you happy, what mood you want the scent to evoke, etc, via email (firstname.lastname@example.org), and we'll help you find the perfect scent
Layering fragrance is a great way to build longevity. We have fantastic body washes, hair mists, and lotions you can pair with your scent. Also, spraying a bit of your scent on clothing will prolong the development phase. There is also an excellent product called Fragrance Lock that works as a fixative for your fragrance, available at many drugstores.
Absolutely, just call or email us at email@example.com and we will make sure to wrap your online order beautifully for the lucky recipient!
Generally, pulse points are recommended, so inside your wrists, the neck, behind the ears and elbows, are all great spots.
Repeated exposure to the same fragrance can result in a decreased ability to perceive the fragrance, called "nose blindness". The best way to avoid this is by rotating your perfumes, or taking a quick break from your favorite fragrance.
Not at all. Alcohol is self-preserving. There are so many vintage fragrances out there that are decades old, and while the top notes may smell a bit off, if it has been stored properly, it will dry down fine. To preserve your fragrance properly, store it away from heat, humidity, and direct sunlight.
To support your social distancing, we're now offering complimentary same-day delivery service! Just call us your cologne concierge: we now deliver online orders directly to your home for all orders placed before 12:00 PM with delivery addresses within 20 miles of Arielle Shoshana. (Orders received after 12:00 PM will be delivered next day.) Please use coupon code COLOGNECONCIERGE at checkout when placing your online order. For online orders outside of the 20 mile delivery radius, we will continue to ship within one business day.
Please let us know if there are any other ways that we can make enjoying your favorite fragrances safer or more accessible for you. Thank you so much for your support through the challenges of COVID-19.
In order to offer you as many options as possible, we sell some specific products that are online exclusives. They will ship directly from the manufacturer warehouse to you, making it a little bit faster and more convenient for you. Since we do not have these products in-store at Arielle Shoshana, they are currently not available for curbside pickup. But as your item ships, we will keep you looped in every step of the way with order tracking. In these weird times, there may be some minor delays, but rest assured we will work hard to get your beautiful products to your doorstep asap. We appreciate your patience!
Spray safe and try our offerings from the comfort of your home! To order a custom sample set, just click "Add To Cart" on the Custom Sample Set page (some exceptions apply based on what we have in-store that we can make as samples, but all the items labeled under the Online Sampling collection apply). Please note: we cannot provide returns or refunds on the custom sample sets. Your cart will automatically pop up. Click "Add Order Note," and type in your three chosen fragrances. Thank you so much to the angelic customers who requested this sample service as a way to support us during the current crisis- we love you endlessly.
We happily accept returns of unopened merchandise within 30 days of purchase (with the exception of the Ormaie Discovery Set and the custom sample sets, which cannot be refunded, returned, or exchanged). We apologize, but we cannot accept returns of opened products in order to guarantee product authenticity. We cannot issue a return, refund, or exchange for any opened product. Please try your sample of the product included with your purchase before opening your product so that you can make sure you love your new fragrance before opening the box.
Please make sure your shipping address is correct. Orders that are returned to us because of an invalid address may be reshipped at your expense. After an order has been confirmed to have been delivered to the correct shipping address by the shipping carrier, we cannot be held responsible for lost or stolen packages. Thank you for your understanding.
For returns of online orders, shipping costs are the responsibility of the customer. Please email us at firstname.lastname@example.org to let us know that you would like to make a return, then mail your (carefully packaged!) product(s) to: Arielle Shoshana 2920 District Avenue Suite 145 Fairfax, VA 22031 We will issue a refund for undamaged, unopened products within 3 business days of receiving your return. If you have any questions, please contact us at email@example.com.
We ship anywhere within the United States. Orders shipping directly from our Virginia storefront will go out within one business day. Special order items generally ship within three business days of your order, and typically arrive within three business days of ship date. Due to the current coronavirus crisis, some delays may occur; we apologize in advance for any such delays and will keep you updated every step of the way. When your order has shipped, you will receive a confirmation email with your tracking number. Please make sure your shipping address is correct (if there is a typo, please email us with your order number to firstname.lastname@example.org so we can fix it asap). Orders that are returned to us because of an invalid address may be reshipped at your expense. After an order has been confirmed by the carrier as delivered to the shipping address, we cannot be held responsible for lost or stolen packages. Thank you for your understanding.
We regret that we currently cannot ship outside of the United States due to regulations on shipping fragrance internationally.
Free for any orders of $75 or more. We also ship for free on your first order with coupon code WELCOME.
We would be happy to evaluate your fragrance brand. Send your press kit and sell sheet to email@example.com, and any products for consideration to: Arielle Shoshana, 2920 District Avenue, #145, Fairfax, Virginia, 22031.