2920 District Ave, #145, Fairfax, Virginia, 22031 (through December 2025, then we're moving!)

11-7 Monday-Sunday

313 Cameron Street, Alexandria, Virginia, 22314 (anticipated opening date - January 2026, stay tuned!)

Arielle Shoshana happily accepts returns of unopened merchandise, excluding our Arielle Shoshana discovery set, within 30 days of purchase for orders placed within the United States. For sanitary reasons, we cannot accept returns of our Arielle Shoshana discovery set.

We apologize, but we cannot accept returns of opened products in order to guarantee product authenticity. We are happy to provide samples of all products purchased so you can make sure you love your new fragrance before opening its packaging.

We are unfortunately not currently able to provide returns for Canadian orders. All Canadian sales are currently final sale.

For returns or exchanges of online orders, please email us at info@arielleshoshana.com to let us know that you would like to make a return or exchange. We will respond to your email with a return label. We will issue a refund for undamaged, unopened products within 1 business day of receiving your return.

Returns must be shipped to Arielle Shoshana within the 30 day return window. If a return has not been shipped within 30 days of purchase, the return shipping label will be voided, and the product(s) will no longer be eligible for a return, exchange, or refund.  Please note that we cannot process your refund until we have received your return package. If your return package has been lost or misdelivered by the shipping carrier, the package will need to be located before we can process your refund.

Returns or exchanges of online orders are subject to a $7.25 restocking fee to cover the cost of a return shipping label and packing materials. This fee will be deducted from your refund when your order is refunded. In-store returns or exchanges are not subject to restocking fees.

Processing times for your refund vary depending on your payment method, bank, and/or card issuer. We do not have any control over the processing time for your refund once we have issued your refund. Please reach out to your financial institution for any questions regarding refund processing time.

If you have any questions, please contact us at info@arielleshoshana.com.

Please expect up to 4-6 business days for order processing, and an additional 1-5 business days for delivery, depending on your location. Canadian orders have a 7-21 day timeframe for delivery.

If you would like to cancel or edit the shipping address on your order, please email us at info@arielleshoshana.com as soon as possible, and we’ll do our best to accommodate your request.

If we receive your request after your order has already shipped, we are happy to assist with the return or exchange of any eligible items once you have received your order.

While we are unable to modify the contents of orders, we are happy to cancel your order so that you can place a new order with the correct products. Please email us at info@arielleshoshana.com to request that your order be cancelled.

If we receive your cancellation request after your order has already shipped, we are happy to assist with the return or exchange of any eligible items once you have received your order.

Please make sure your shipping address is correct. Orders that are returned to us because of an invalid address may be reshipped at your expense.

After an order has been confirmed by the carrier as delivered to the shipping address, we cannot be held responsible for lost or stolen packages. Since we cannot provide a refund or replacement for lost or stolen packages, please choose a secure delivery address. We are not able to offer any refunds or replacements for products damaged after delivery.

Shipments may occasionally be delayed due to unforeseeable events such as weather delays. Sometimes carriers will prematurely mark shipments as “delivered”, or may need additional information from you to complete the delivery.

For issues related to tracking information or order delivery, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. 

We are only able to ship to the U.S. and Canada at this time. We're so sorry, but we currently cannot ship to any international destinations other than Canada.

We provide free shipping on all $75+ orders in the United States. Free shipping is not available for Canadian orders at this time.

If an order has been flagged by Shopify's algorithm as medium or high risk, it is cancelled automatically, and refunded to your original payment method. We recommend reaching out to your payment provider to mitigate this. We are not able to fill any medium or high risk orders.

You can sign up for our reward program by creating an account! You will receive reward points for every order whether or not you create an account, but you will need an account to redeem your reward points.

Please log into your Arielle Shoshana account. Once you are logged in, please open our Perfume Perks page. You will find your current reward point balance and any redeemable rewards at the bottom of the page.

Please email us at info@arielleshoshana.com! We will be able to retrieve your code.

We would be happy to evaluate your fragrance brand. Please email your press kit and sell shee to katri@arielleshoshana.com. Please ship any products for consideration to our shop.

We are happy to offer 3 complimentary samples in-store and with online orders. If there is a specific sample you'd like with your order, please list it in the "order notes" box after adding a product to your cart, or email us at info@arielleshoshana.com.

Not at this very second, but we always like to keep good applicants on hand! Please email your résumé to katri@arielleshoshana.com

We do not! We curate the best niche perfumes. However we're always happy to help you find "the one", and have an excellent team ready to match you with amazing signature scent.

All of our fragrances are 100% unisex(y), and can be enjoyed by any gender!

Our Arielle Shoshana fragrance brand is vegan and Leaping Bunny-certified cruelty-free. We also carry many other vegan and cruelty-free brands, including Veronique Gabai, Lake & Skye, Kai, D.S. & Durga, Liis,Imaginary Authors, EPC Experimental Perfume Club, and Nomad Noé!

Our fragrances contain both natural and synthetic ingredients. We list them in the product info section as well. The synthetic ingredients used in perfumery undergo extensive testing for safety and allergenic potential by IFRA (the International Fragrance Association).

Our own fragrance line is paraben-free, pthalate-free, and pfa-free! The full ingredients list for each of our fragrances (and for every product we carry!) can be found on their individual product pages.

Layering your fragrance with a matching or unscented body product is a great way to increase its lasting power. We have fantastic body washes, hair mists, and lotions you can layer with your perfumes.

Perfume can last longer on clothing than on skin, so we recommend spraying your clothing as well.

If protected from heat, humidity, or direct sunlight, perfume can last decades. To maximize the life of your fragrances, we recommend that you do not store them near a window or in the bathroom (showers/baths cause the temperature of the room to fluctuate).

This Privacy Policy describes how Weinberg & Daughter LLC (“Arielle Shoshana” or “we” or “us”) treats the information that we collect through our website located at www.arielleshoshana.com (the “Site”) and how we use that information. This Privacy Policy does not apply to any information that we collect by other means. If you have any questions about our Privacy Policy, please contact us at info@arielleshoshana.com. This Privacy Policy applies to the services and products offered by Arielle Shoshana, as well as any other applications, content or features that we may from time to time offer on our website. Please read this privacy policy carefully and review it often because it may change. By using this website and accepting the Terms of Use, you agree to this Privacy Policy. If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, phone number, and shipping address, as well as financial information such as a credit card number and its expiration date. We use the information that we collect for billing purposes, to fill your orders, and to streamline our services to better serve you. If we have trouble processing an order, we also will use this information to contact you. In addition, if you contact us by email through our website, we may keep a record of your contact information and correspondence. If at any time you would like to change your personally identifiable information, or if you no longer wish to receive materials from us or would like your personal information removed from our database, please contact us at info@arielleshoshana.com. Alternatively, if you receive materials from us by email you can make use of the “opt out” or “unsubscribe” provision in our communications so that we know that you no longer wish to receive any materials from us.